Frequently Asked Questions

Frequently asked questions
Q. Are wireless alarms safe and reliable
A. Yes the are very safe and reliable they use 2 way technology to ensure 100% reliability
Q. Do you recommend using wireless CCTV systems
A. No I would always hardwire a CCTV system to ensure the best safety and reliability
Q. Should I set my alarm at night
A. I personally set my every night. Check your Home insurance Policy as it may state that the alarm to be set every evening
Q. What will happen when the alarm triggers
A. The outside alarm will ring for 15 minutes if hardwired and 5 minutes if wireless. The App will notify you via a push notification
Q. My Enforcer Alarm panel has a flashing triangle after a power cut what should I do
A. Enter in your master code and press the no button and it will reset
Q. My CCTV System has stop recording images what is the most common cause for this
A. Either the time/date is wrong on the NVR/DVR or the hard drive has failed. I would suggest calling a professional cctv fitter
Q. What happens if someone tries to block/hack into the signal from my wireless alarm system
A. The Alarm panel is designed to switch channels to above this happening, it will also signal an alert to the keypad to notify you
Q.Is there a ongoing cost for the CCTV/Alarm Apps
A. The Homecontrol 2.0 App has an annual fee of £36-00 but the CCTV App is free currently